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  • T&C's

  • Shipping

  • Product Care

  • T&C's

  • Shipping

    Best & Lloyd export pack in wooden art crates able to withstand significant handling. We can arrange shipping through our partner DHL or supply information for you to use your own shipper. We also deliver weekly to the London packing, storage and consolidated shippers, Hedley’s, Airsea Packing, Henley, Cadogan Tate & Anthony Ward Thomas, The British Shop.

    For UK deliveries we use either our own van or DHL.

    For quotes or specific shipping or export related queries, please contact us on

  • product Care

    Customer satisfaction and product longevity is of the utmost importance to us, so if you have any queries or issues please contact us direct on: UK +44 0 20 7610 9191 or email us Email Us


    Brass is an incredibly durable material which will last for hundreds of years in a good state if it is looked after. We do not lacquer the majority of our brass finishes, we chemically age the brass and then apply a pure beeswax so that it has the charm and depth of finish only usually gained over many years. Our Antique Brass finish should not be polished with abrasive metal cleaners as this will take away the character built up by our craftsman's aging process. The patina on the surface of antique brass continues to build up and mature over many years, so adding to its beauty. If however at any time you wish to brighten the finish or remove any unsightly marks we would recommend a light waxing using very fine wire wool (0000 grade) which will gently clean the surface if needed. Dip the wire wool into a pure beeswax and very lightly rub the surface in a circular motion but be careful not to over polish. After cleaning gently buff the surface with a soft cotton cloth. A further waxing and gentle buffing using just a cotton cloth will help build up a surface protection if desired. Regular dusting should be enough to keep them bright but not over shiny.

    Gilt & bronze

    Gilt and Bronze finishes, by their nature, are delicate and should not be cleaned too vigorously. Do not use any chemicals, cleaners or anything abrasive as it may damage the finish. Excessive handling should be avoided as the acid in fingertips can lead to surface damage. It is advisable to only clean the surface by dusting gently with a soft brush or a cotton cloth. If required, a very light application and buffing with a pure beeswax using only a soft cotton cloth can also help protect the finish.

    Nickel, Chrome & Gold Plate

    It is advisable to only clean the surface by dusting gently with a soft brush or a cotton cloth. Specific product care instructions will be provided with your order.

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